Receiving and Inspecting Your Products

Receiving Your Shipment

  • These parts are quite large and will arrive on one or multiple pallets
  • The delivery truck driver will usually notify the recipient listed with a time window for delivery
  • A forklift will expedite the unloading process
  • If no forklift is available, please have individuals ready to help unload
  • Drain caps ship with barricades but other accessories may arrive in separate boxes

Inspecting Your Shipment

  • The person who receives the shipment should inspect it thoroughly before the driver leaves and record any damage on the BOL
  • Take pictures of any damaged products
  • Contact us by phone or email within 3 days of the delivery if products are missing or damaged. The sooner we prove freight damage the better